JOB DESCRIPTION                 

 

Designation                    :               Operations Manager

               

Reports to                      :               General Manager

 

Unit supervised            :               Promotion Officers, branch Officers, Branch staff,

 

 

Mission

Conduct on his own responsibility or by delegation of the General Manager the coordination and development of all the cooperatives/branches

Supervise and monitor the sales field staff

Responsible for the quantitative and qualitative results of the network

Pursue and abide company policies and procedures, propose improvements for more efficiency

Improve and maintain quality, accuracy and timeliness within the Operations Department

 

 

Duties and responsibilities

 

Ø  Supervision of the network operations

 

Supervise sales and marketing teams; guide the team towards meeting and exceeding established goals and objectives

Monitor and manage the overall operations of the network in line with the network policies

Ensure implementation of the field operating procedures and audit recommendations

Ensure respect of the by-laws and articles of cooperation

Pay regular visits to the branches for commercial coaching; as an exemplary sales person, take part of commercial actions

Control and develop the staff knowledge on products/services and the way they interact with the members

Support the team in decision-making and problem-solving

Ensure smooth cooperation between elected officers and field staff

Ensure and develop positive relationships with the members

Ensure and develop positive official/institutional/public relations of the company

 

Ø  Management of the field staff

 

Lead, motivate, supervise, initiate activities and provide support to the field staff

Recruit and evaluate the field staff, identify training needs

Provide occasional training to the field staff and to the officers

Ensure positive relationships in the teams

Decide on the leave requests, monitor the absences and tardiness

When necessary, implement sanctions in coordination with HR manager

Make proposals for the reorganization of the human resources within the network in order to optimize the operations

 

 

 

Ø  Commercial development of the network

 

In collaboration with his promotion officers team,

Conduct all the necessary actions to achieve the monthly targets

Consolidate and analyze the operating reports and all other reports needed

Promote the company’s philosophy - mutualism

Identify business opportunities, develop partnerships and refer prospects to the branches

Provide support to the branch officers in their commercial actions

Make proposals for development and implementation of commercial strategies and communication plans

Develop marketing materials and tools

Facilitate regular commercial teams meetings

Assess the impact of existing products/services and propose adaptations

Assess the need for, design and implement new products and services

Make proposals for the development of the network

 

Ø  Implementation of credit policies

 

Assist credit officer and General Manager in risks management and credit policies

 

 

Main requirements

 

At least 3 years experience in Sales and/or operations management

Graduate of Business Management or any sales/marketing/business related course

Strong written and oral communication, presentation, and time management skills

Highly self motivated, he/she can be an autonomous executive

Can accept extensive working hours

Ability to propose and develop effective strategies

Excellent communication and interpersonal skills

Leadership and ability to use authority

Integrity

Analytic skills, ability to make decisions

Autonomy

Excellent command of English written and spoken

Mobility (at least 60% of the work time on the field all around Cavite Province for the time being but area of business can be extended)

 

 

JOB DESCRIPTION                  

 

Designation                    :               Operations Manager

               

Reports to                      :               General Manager

 

Unit supervised            :               Promotion Officers, branch Officers, Branch staff,

 

 

 

Mission

Conduct on his own responsibility or by delegation of the General Manager the coordination and development of all the cooperatives/branches

Supervise and monitor the sales field staff

Responsible for the quantitative and qualitative results of the network

Pursue and abide company policies and procedures, propose improvements for more efficiency

Improve and maintain quality, accuracy and timeliness within the Operations Department

 

 

Duties and responsibilities

 

Ø  Supervision of the network operations

 

Supervise sales and marketing teams; guide the team towards meeting and exceeding established goals and objectives

Monitor and manage the overall operations of the network in line with the network policies

Ensure implementation of the field operating procedures and audit recommendations

Ensure respect of the by-laws and articles of cooperation

Pay regular visits to the branches for commercial coaching; as an exemplary sales person, take part of commercial actions

Control and develop the staff knowledge on products/services and the way they interact with the members

Support the team in decision-making and problem-solving

Ensure smooth cooperation between elected officers and field staff

Ensure and develop positive relationships with the members

Ensure and develop positive official/institutional/public relations of the company

 

Ø  Management of the field staff

 

Lead, motivate, supervise, initiate activities and provide support to the field staff

Recruit and evaluate the field staff, identify training needs

Provide occasional training to the field staff and to the officers

Ensure positive relationships in the teams

Decide on the leave requests, monitor the absences and tardiness

When necessary, implement sanctions in coordination with HR manager

Make proposals for the reorganization of the human resources within the network in order to optimize the operations

 

 

 

Ø  Commercial development of the network

 

In collaboration with his promotion officers team,

Conduct all the necessary actions to achieve the monthly targets

Consolidate and analyze the operating reports and all other reports needed

Promote the company’s philosophy - mutualism

Identify business opportunities, develop partnerships and refer prospects to the branches

Provide support to the branch officers in their commercial actions

Make proposals for development and implementation of commercial strategies and communication plans

Develop marketing materials and tools

Facilitate regular commercial teams meetings

Assess the impact of existing products/services and propose adaptations

Assess the need for, design and implement new products and services

Make proposals for the development of the network

 

Ø  Implementation of credit policies

 

Assist credit officer and General Manager in risks management and credit policies

 

 

Main requirements

 

At least 3 years experience in Sales and/or operations management

Graduate of Business Management or any sales/marketing/business related course

Strong written and oral communication, presentation, and time management skills

Highly self motivated, he/she can be an autonomous executive

Can accept extensive working hours

Ability to propose and develop effective strategies

Excellent communication and interpersonal skills

Leadership and ability to use authority

Integrity

Analytic skills, ability to make decisions

Autonomy

Excellent command of English written and spoken

Mobility (at least 60% of the work time on the field all around Cavite Province for the time being but area of business can be extended)

La société Anxa recherche un(e) stagiaire pour une durée de 3 à 6 mois pour assister l’équipe SEO dans la préparation de contenus et la production de rapports.

Le poste est basé dans les regional headquarters Asie à Alabang

We are recruiting English teachers to teach adults by internet.  Lessons are delivered from our office in Libis, QC, to students who are based in France (pharmaceutical, telecommunications, banking and finance, energy, insurance, automotive, etc.).

We offer a minimum annual guarantee of 840 teaching hours per year; hourly gross pay is 400 php.

Hours are from Monday to Friday, between 3pm and midnight.  If interested please send your resume to :

u-tabalba@proformation.fr

 

Nous cherchons des formateurs d’anglais pour former adultes par internet.  Les cours sont fait à partir de notre bureau en Libis, QC, et les stagiaires sont en France (sociétés pharmaceutique, télécommunications, banque et finance, énergie, assurance, automobile, etc.).

Garantie minimum de 840 heures par an ; couverture médicale ; 400 php de l’heure brut.

Heures sont lundi à vendredi entre 15h et minuit.  Si intéresser, merci à envoyer votre CV à :

u-tabalba@proformation.fr